SharePoint COMException (0x80004005): Cannot complete this action.

Dear Geeks,

I thought i should share this head scratcher with you, after performing update for a load balanced MOSS farm from the RTM version to SP2, one of the web applications on the farm stop working, giving the following error:

[COMException (0x80004005): Cannot complete this action.

Please try again.]
Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocId, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder) +0
Microsoft.SharePoint.Library.SPRequest.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocId, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder) +215

[SPException: Cannot complete this action.

Please try again.]
Microsoft.SharePoint.Library.SPRequest.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocId, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder) +256
Microsoft.SharePoint.SPWeb.GetWebPartPageContent(Uri pageUrl, PageView requestedView, HttpContext context, Boolean forRender, Boolean includeHidden, Boolean mainFileRequest, Boolean fetchDependencyInformation, Boolean& ghostedPage, Byte& verGhostedPage, String& siteRoot, Guid& siteId, Int64& bytes, Guid& docId, UInt32& docVersion, String& timeLastModified, Byte& level, Object& buildDependencySetData, UInt32& dependencyCount, Object& buildDependencies, SPWebPartCollectionInitialState& initialState, Object& oMultipleMeetingDoclibRootFolders, String& redirectUrl, Boolean& ObjectIsList, Guid& listId) +1552
Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.FetchWebPartPageInformationForInit(HttpContext context, SPWeb spweb, Boolean mainFileRequest, String path, Boolean impersonate, Boolean& fGhostedPage, Byte& verGhostedPage, Guid& docId, UInt32& docVersion, String& timeLastModified, SPFileLevel& spLevel, String& masterPageUrl, String& customMasterPageUrl, String& webUrl, String& siteUrl, Guid& siteId, Object& buildDependencySetData, SPWebPartCollectionInitialState& initialState, String& siteRoot, String& redirectUrl, Object& oMultipleMeetingDoclibRootFolders, Boolean& objectIsList, Guid& listId, Int64& bytes) +692
Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.GetFileForRequest(HttpContext context, SPWeb web, Boolean exclusion, String virtualPath) +210
Microsoft.SharePoint.ApplicationRuntime.SPRequestModule.InitContextWeb(HttpContext context, SPWeb web) +79
Microsoft.SharePoint.WebControls.SPControl.SPWebEnsureSPControl(HttpContext context) +336
Microsoft.SharePoint.WebControls.SPControl.GetContextWeb(HttpContext context) +25
Microsoft.SharePoint.ApplicationRuntime.SPRequestModule.PostResolveRequestCacheHandler(Object oSender, EventArgs ea) +322
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

After checking the Event Viewer for the server, i found the following entry:

The description for Event ID ( 8214 ) in Source ( Windows SharePoint Services 3 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: A request was made for a URL, http://localhost, which has not been configured in Alternate Access Mappings. Some links may point to the Alternate Access URL for the default zone, http://********. Review the Alternate Access mappings for this Web application at http://********:43449/_admin/AlternateUrlCollections.aspx and consider adding http://localhost as a Public Alternate Access URL if it will be used frequently. Help on this error: http://go.microsoft.com/fwlink/?LinkId=114854.

After a long time of searching the web, i could not find anything to solve this problem, however some of the articles talked about impersonation.

After checking the web.config for the web application, i found out that a tag was missing:

<system.web>
     <identity impersonate="true" />
</system.web>

I would also check my custom web parts for any code that uses impersonation.

Goodluck

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One comment

  1. did it for me! Thanks a lot!
    I wonder how a set of WSS / MOSS updates can oversee this and cause a whole site to stall completely!

    But happy now.

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